Menu Item Not Showing in Admin

Hello,

I just installed CP for my Joomla 2.5 website. It seems everything loaded fine except it is not displaying in the "Components" menu in my admin area. Can anyone tell me how to fix this?

Thanks!
Lauren

Hi,
my guess is that for some unfathomable reasons the installation process wasn't entirely successful.
I'd try the following:
- reinstall using the 'installer' file
- use the 'discover' function (Extensions > extensions manager > Discover > Purge cache > Discover)

Hello and thank you for your response. Unfortunately, I tried both of those but still no luck. Any other ideas? The component seems to be working perfectly in every other way, I just had to bookmark the pages to make edits to it, but i will need it to be accessible via the admin menu options. Any other ideas? Thank you!

The only workaround I'm able to think of is: edit the SQL table - jos_menu - that stores menu items, and add the missing records.
See attached document (a zipped HTML file that shows required records).

Note: find 'component_id' value in table jos_extensions; look for the 'extension_id' of 'custom_properties'
Note2: send 'parent_id' field to the value of 'id' field of 'COM_CP_CUSTOM_PROPERTIES' record.

Hi Andrea,
Thanks for your reply. Are you sure this is the only way to fix this? I do not have experience working with databases nor do I have access to them as this is on a site for a client of mine. Can you think of any other work-arounds?

Thanks again!

Could Custom Properties be listed under Extension with a different name (com-customproperties-....)?
If so it's a language issue, quite easy to fix.
Otherwise I'm really lost. It would help to know if there are Custom Properties entries in jos_menu table, but since you have no access whatsoever to the DB I think this will remain a mistery.