Problem Product Finder-only 1st question is loaded

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10 years 6 months ago #1535 by Geor
Everything was so great, till I published the questionnaire...

I got the 1st screen, click on start, then i have the first question BUT when I answer this... I can't go to the next question... Product finder refresh the same 1st question...

I tested even with ONLY one question and I have no results page...

What is going on?
I think that is a great program and i wish there is an explanation - solution about what is hapenning...

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10 years 6 months ago #1538 by andrea_4g
There could very possibly be a javascript conflict of some kind.
Product Finderd interface, being built with jQuery Mobile, is sensitive to other javascript libraries.
If you let us know the url of the website (either here or by email) we can help you find the root cause of the problem.

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10 years 5 months ago #1541 by Geor
Thanks for your immediate response.

At this time, I work my website locally in my pc... I would inform you when I set my site online...
Till then, continue your excellent work...
Thanks!

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10 years 5 months ago #1543 by maropaca
I'm having the same problem.
I got the 1st screen, click on start, then i have the first question BUT when I answer this... I can't go to the next question... Product finder refresh the same 1st question...

url: www.calvano.com.br

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10 years 5 months ago #1544 by andrea_4g
There's definitely a conflict of some kind with javascript.
We'll try to replicate your setup on our server and see if we can find a fix.
I understand you are using J3.1.x and Gantry, right?

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10 years 5 months ago #1545 by maropaca
Yes... Joomla! 3.1.5 and Gantry 4.0

Thanks!

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